Last Updated: October 20, 2025

 

Introduction

Welcome to Mountains to Dust ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, and engage with our Bible Mentorship Program, newsletters, website, Telegram group,video channels and digital and physical products.

By registering or interacting with our programs and platforms, you consent to the practices described in this policy. If you have any questions or concerns about this policy or our practices with regards to your personal information, please contact us at support@mountainstodust.com.

 

1. Information We Collect

We may collect the following information:

A. Personal Information

• Full name

• Email address

• Country/Time zone

• Current spiritual leadership status

• Mentorship preferences (cohort selection, newsletter subscription)

• Spiritual background and ministry questions (optional)

• Previous mentorship experience

• Personal goals and expectations

B. Technical Information

• IP address

• Device and browser information

• Cookies and usage data (for website analytics only)

C. User-Generated Content

• Comments, questions, insights shared in Telegram or during mentorship sessions

• Submission of forms, feedback, or testimonials

• Telegram username (as provided by Telegram)

• Messages and content you share within the group

D. Contact Information

• Email correspondence

• Any information you choose to provide in your messages

E. Purchase Information (Digital and Physical Products)

• Billing information (processed securely through third-party payment processors)

• Transaction history

1.2 Information Automatically Collected

When you visit our website, we may automatically collect:

• Usage Data: Pages visited, time spent, clicks, scrolling behavior

• Device Information: Browser type, operating system, device type

• Location Data: General geographic location based on IP address

• Cookies and Tracking Technologies: See Section 7 for details

 

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Ministry and Mentorship Services

• To enroll you in the Bible Mentorship Program/Cohorts

• To send session reminders, video links, and recorded sessions

• To track attendance and engagement (for accountability purposes as outlined in the Mentorship Agreement)

• To provide one-on-one guidance and support

• To organize cohorts and manage waitlists

2.2 Communication

• To send newsletters with spiritual teachings and updates

• To respond to your inquiries and provide customer support

• To send administrative information (policy changes, program updates)

• To follow up on missed sessions as per our Mentorship Agreement

• To respond to inquiries, provide guidance, and maintain accountability

• To share relevant faith-based resources, newsletters, or updates

2.3 Community Building

• To facilitate connections within our Telegram community and similar authorized platforms

• To moderate and maintain a safe, respectful environment

• To share testimonies and insights (with your explicit permission)

2.4 Product Delivery

• To process and fulfill orders for digital and physical products (e-books, workbooks, journals,clothings etc)

• To deliver purchased resources via email or download links

2.5 Marketing & Promotions

• To notify you of upcoming programs, digital & physical products, events, or ministry-related initiatives

• To provide personalized recommendations based on your preferences

2.6 Website Improvement

• To analyze usage patterns and improve our website experience

• To troubleshoot technical issues

• To understand which content resonates most with our audience

2.7 Legal Compliance

• To comply with applicable laws and regulations

• To protect our rights and prevent misuse of our services

• To monitor for unauthorized access or suspicious activity

• To ensure compliance with legal obligations, including GDPR and other data protection laws

 

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), UK, or Switzerland, we process your personal data under the following legal bases:

• Consent: You provide explicit consent by signing up for mentorship, newsletters, or digital and physical product offerings.

• Contractual Necessity: Processing is necessary to provide the services you've requested (e.g., mentorship sessions, digital and physical product delivery).

• Legitimate Interests: We process information to improve our programs, community experience, and ministry services, while respecting your rights and interests.

• Legal Obligation: We comply with laws applicable to data protection and security.

Note:

• For users in the EEA, UK, or Switzerland, GDPR/UK GDPR/Swiss law applies.

• For users elsewhere, we process personal data in accordance with applicable local privacy laws, such as CCPA in California or other regional regulations where relevant.

• You may withdraw consent at any time by contacting us at support@mountainstodust.com.

 

4. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties.

We may share your information in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our ministry:

• Email Service Providers (Wix Ascend, Mailchimp, ConvertKit, etc.): To send newsletters and program communications

• Telegram: For community group management (governed by Telegram's privacy policy)

• Payment Processors (Stripe, PayPal, etc.): To process purchases. These providers handle payment data directly; we do not store credit card information

• Website Hosting (Wix): To host our website and forms

• Analytics Tools (Google Analytics, if used): To understand website usage and improve our services

• Video Hosting Platforms (e.g., YouTube, Vimeo, Wistia): To host and deliver video content. These platforms may collect personal data, such as IP addresses, device information, and viewing behavior, in accordance with their own privacy policies

Note: We encourage you to review the privacy policies of these third-party providers to understand how your information may be collected and used.

4.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.3 Ministry Partnerships

If we collaborate with other Christian ministries, speakers, or partners for events or programs, we will only share your personal information with your explicit consent.

4.4 Within Our Community (With Your Permission)

Testimonies, insights, or personal stories shared in the Telegram group, mentorship sessions, or other community settings will never be shared publicly without your explicit written permission.

 

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Active Program Participants: Data is retained during enrollment and for 3 years after program completion

• Newsletter Subscribers: Data is retained until you unsubscribe

• Purchased Products: Transaction records are retained for 7 years for accounting and legal compliance

• Inactive Accounts: If you haven't engaged with our services for 3 years, we may delete your information (after sending a reminder)

• Digital Product Downloads or Physical Purchases: Data is retained for the duration of user access plus 1 year

You may request deletion of your data at any time (see Section 6).

 

6. Your Data Protection Rights (GDPR)

If you are located in the EEA, UK, or Switzerland, you have the following rights regarding your personal data:

6.1 Right to Access

You can request a copy of the personal data we hold about you.

6.2 Right to Rectification

You can request that we correct inaccurate or incomplete data.

6.3 Right to Erasure ("Right to be Forgotten")

You can request that we delete your personal data, subject to certain legal exceptions.

6.4 Right to Restrict Processing

You can request that we limit how we use your data in certain circumstances.

6.5 Right to Data Portability

You can request a copy of your data in a commonly used, machine-readable format.

6.6 Right to Object

You can object to our processing of your data based on legitimate interests.

6.7 Right to Withdraw Consent

If we process your data based on consent, you can withdraw it at any time. This will not affect processing already completed based on prior consent.

6.8 Right to Lodge a Complaint

You have the right to file a complaint with your local data protection authority.

To exercise any of these rights, please contact us at support@mountainstodust.com.

 

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website.

7.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly

• Analytics Cookies: Help us understand how visitors use our site (to improve website performance)

• Preference Cookies: Remember your settings and preferences

• Form Submission Tracking: Used for mentorship registration and contact forms

7.2 Your Cookie Choices

Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

You may disable cookies in your browser settings. Essential cookies for form submission may still be required to use some website features.

You can manage your cookie preferences through your browser settings or by using cookie management tools on our website (if implemented).

 

8. Data Security

We implement standard security measures and appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

8.1 Security Measures Include:

• Encryption: Sensitive data transmitted via secure SSL/TLS connections

• Access Controls: Limited access to personal data (only authorized personnel)

• Secure Payment Processing: We do not store credit card information; payments are processed by PCI-compliant third parties

• Regular Backups: To prevent data loss

• Monitoring: Regular security audits and updates

• Secure Storage: Personal data stored on secure servers, with regular backups

• Third-Party Compliance: All service providers comply with GDPR and security standards

• Incident Response: Procedures in place to address any data breaches promptly

8.2 Your Responsibility

Please use strong passwords and keep your login credentials confidential. Do not share sensitive information in public spaces like Telegram messages.

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

 

9. Third-Party Links

Our website and communications may contain links to third-party websites (e.g., YouTube, Instagram, Amazon affiliate links). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information.

 

10. Children's Privacy

Mountains to Dust is designed for adults. We do not knowingly collect personal information from children under 13 (or the applicable age of digital consent in your jurisdiction).

If you are a parent, guardian, or mentor and believe your child, ward, or under-aged mentee has provided us with personal information, please contact us immediately so we can delete it.

If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

 

11. International Data Transfers

Mountains to Dust operates primarily in the UK. If you are accessing our services from outside the UK, please be aware that your information may be transferred to, stored, and processed in the UK or other countries where our service providers operate.

If you are located in the EEA or UK, we ensure appropriate safeguards are in place for international transfers, such as:

• Standard Contractual Clauses (SCCs) approved by the European Commission

• Service providers certified under relevant data protection frameworks

 

12. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: What personal information we collect, use, disclose, and sell

• Right to Delete: Request deletion of your personal information

• Right to Opt-Out: We do not sell personal information, so opt-out is not applicable

• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at support@mountainstodust.com.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy

• Notify you via email if the changes are significant

• Post a notice on our website

We encourage you to review this policy periodically to stay informed about how we protect your information.

 

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Email: support@mountainstodust.com

15. Consent

By using our website, subscribing to our newsletter, or participating in the Bible Mentorship Program, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.

For mentorship participants, your consent to the Mentorship Agreement includes acknowledgment of this Privacy Policy.

 

Mountains to Dust is committed to raising Kingdom Generals with integrity, transparency, and respect for your privacy. Thank you for trusting us with your information as we grow together in faith.

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