Terms & Conditions
Last Updated: 20 December 2025
Welcome to Mountains to Dust ("we," "our," or "us"). These Terms and Conditions (“Terms”) govern your use of our website at www.mountainstodust.com, our Bible Mentorship Program, newsletters, Telegram community, video channels, and the purchase of our digital and physical products.
We aim for clarity and fairness with fewer, cleaner, UK-compliant Terms that protect both you and our business. By using our website, enrolling in programs, or purchasing products, you agree to these Terms. If you do not agree, please do not use our services.
1. Definitions
-
Services: Our mentorship program, newsletters, Telegram community, video content, and ministry offerings.
-
Digital Products: E-books, workbooks, downloadable resources, and video content.
-
Physical Products: Merchandise such as clothing, journals, and other tangible items.
-
User / You: Anyone using our website or services.
-
Content: All text, images, videos, audio, and materials available via our services.
2. Eligibility
You must meet the minimum age for digital consent in your region to use our services or purchase products. If you are under this age, you may only use our services with parental or guardian consent. By using our services, you confirm you have the legal capacity to agree to these Terms and provide accurate information.
3. Use of Services
-
Follow our community guidelines in programs and Telegram groups.
-
Do not use our website for illegal purposes, malware distribution, unauthorized access, or misrepresentation.
-
Respect other users and our content.
4. Intellectual Property
-
All content on our site and in our services is owned by Mountains to Dust or our licensors.
-
You may use content for personal, non-commercial purposes only.
-
Reproduction, distribution, or modification without permission is prohibited.
-
By submitting content, you grant us a licence to use it for ministry purposes, confirming you own the rights.
5. Digital Products
-
Delivered via email or download links.
-
Personal use only; sharing or resale is prohibited.
-
Ensure your devices meet technical requirements.
-
Faulty products can be repaired, replaced, or refunded under UK Consumer Rights Act 2015.
6. Physical Products (Merchandise)
-
Orders are fulfilled via trusted print-on-demand partners.
-
Product images and descriptions are representative; minor variations may occur.
-
Processing: Shipping varies by location (see Shipping Policy).
-
You are responsible for accurate shipping information.
-
Bulk or wholesale orders: Contact support@mountainstodust.com for arrangements.
7. Pricing and Payment
-
Prices include applicable taxes unless stated otherwise.
-
Payments are processed securely through Stripe, PayPal, and other approved processors.
-
Payment must be completed before order processing.
8. Shipping and Delivery
-
Refer to our Shipping Policy for full details.
-
Free shipping applies to all orders; delivery times depend on location and product type.
9. Returns and Refunds
-
Refer to our Return Policy.
-
Digital products are generally non-refundable unless faulty.
10. Disclaimers and Liability
-
Mountains to Dust is a faith-based ministry; our services are for spiritual growth and education only.
-
We do not provide professional medical, mental health, legal, or financial advice.
-
Products and services comply with UK law: goods must be satisfactory, fit for purpose, and as described; services performed with reasonable care.
-
We are liable for personal injury, death, fraud, or statutory consumer rights breaches.
-
Liability for other issues is limited to the amount paid for the affected product or service.
-
We are not responsible for delays or issues caused by circumstances beyond our reasonable control, including third-party services.
11. Your Responsibilities
-
Comply with these Terms and applicable law.
-
Respect intellectual property and third-party rights.
-
Do not submit harmful or infringing content.
-
Maintain your account security.
-
You may be liable for reasonable costs if your intentional misuse causes direct loss to us.
12. Dispute Resolution and Governing Law
-
Contact support@mountainstodust.com first to resolve disputes informally.
-
Governed by the laws of England and Wales. Consumer statutory rights are not affected.
13. Updates to Terms
-
We may update these Terms; changes will be reflected in the “Last Updated” date.
-
Significant changes will be communicated via email or website notice.
14. Contact Us
For questions, concerns, or disputes:
Email: support@mountainstodust.com
Response Time: 3–7 business days (7–14 during peak periods).